Store Policies
Welcome to Lady Mage Emporium, where all things are hand-crafted with the light, love, & magick. I aim to guide people to discover their natural born gifts, and to travel their destined path to reach their full potential. I am very good at showing people a different perspective, help with discovering their true calling / purpose, and bringing out the hidden problems / obstacles that are causing pain and sorrow.
I am a light-worker, but am not afraid to get my hands dirty for justice; and all things are here to help empower you and to transform you into a whole person with an existence of Zen. I help you find the answers you seek. I help bring balance into your life with magick, and realignment of your mind, body, and soul.
Buyers:
Please email full birth name and date-of-birth for anyone involved in your request, and a brief summary of your situation or area of concern.
I also need details on your concerns or what you intend to achieve for any custom candles, jewelry, artwork, or rootwork requested.
I am a light-worker, but am not afraid to get my hands dirty for justice; and all things are here to help empower you and to transform you into a whole person with an existence of Zen. I help you find the answers you seek. I help bring balance into your life with magick, and realignment of your mind, body, and soul.
Buyers:
Please email full birth name and date-of-birth for anyone involved in your request, and a brief summary of your situation or area of concern.
I also need details on your concerns or what you intend to achieve for any custom candles, jewelry, artwork, or rootwork requested.
Payment
I accept payments via Paypal & all major credit cards.
If you need another method of payment, such as, Cash / Cashiers Check / Money Order / or Western Union please contact me to process your purchase.
If you need another method of payment, such as, Cash / Cashiers Check / Money Order / or Western Union please contact me to process your purchase.
Shipping
I normally ship 2-day priority mail via the USPS with delivery confirmation.
Everything 13 oz. and under, ships out First Class Mail USPS.
If you live somewhere other than what's listed for the item, please email your address and the item interested in, so that I can calculate the S/H.
NOTE:
If you are an international customer - not in the USA - and would like to purchase something from my shop please be aware that my s/h fees on the listing is an estimate and you should contact me first to get a more accurate rate. If you order without contacting me in advance, then you agree to pay any additional costs, if your shipping costs are in excess of more than a couple of dollars. Thank you for understanding that it would be too time consuming to figure out costs to every country.
Order Processing Times:
Specialty Made-To-Order Items and Custom Items
All made-to-order items need at least 3 - 5 business days to complete before shipping out. Some made-to-order items and custom kits (especially those that are hand-painted) need extra time for preparing, drying, and curing, and will take a minimum of 5 - 10 business days before shipping out. I also have local clients that visit my location, and therefore, it will take a few extra days when there are a lot of requests. If more time is needed for your order, beyond what is normal, I will email you and let you know exactly when to expect your order. Please understand that I am getting all orders out as quickly as possible, and most orders are shipped within the same week ordered. If you have a problem, please just talk to me, and I assure you we can work anything out.
Ready Made Items
Most orders of ready made items will be processed within 1 - 3 business days, and received by the customer within 7 days to the USA. International Orders will be mailed out within 1 - 3 business days, but will take longer to arrive and varies (normally 6 - 10 business days, or 2 - 6 weeks) according to your location.
Urgent Orders
If you have an urgent need of an item, please contact me to make arrangements. There will be an additional fee for this service to expedite your order. Expedited Items is $25 extra. Your order will be processed within 72 hours, however, any custom made items will still need the appropriate time to create. This service fee is to jump the line of orders already in the queue. That can be paid here:
www.paypal.me/LadyMageEmporium/25usd
Otherwise, for urgent readings: Please BOOK an Appointment here for a phone or In-person session:
Book Appointment
Everything 13 oz. and under, ships out First Class Mail USPS.
If you live somewhere other than what's listed for the item, please email your address and the item interested in, so that I can calculate the S/H.
NOTE:
If you are an international customer - not in the USA - and would like to purchase something from my shop please be aware that my s/h fees on the listing is an estimate and you should contact me first to get a more accurate rate. If you order without contacting me in advance, then you agree to pay any additional costs, if your shipping costs are in excess of more than a couple of dollars. Thank you for understanding that it would be too time consuming to figure out costs to every country.
Order Processing Times:
Specialty Made-To-Order Items and Custom Items
All made-to-order items need at least 3 - 5 business days to complete before shipping out. Some made-to-order items and custom kits (especially those that are hand-painted) need extra time for preparing, drying, and curing, and will take a minimum of 5 - 10 business days before shipping out. I also have local clients that visit my location, and therefore, it will take a few extra days when there are a lot of requests. If more time is needed for your order, beyond what is normal, I will email you and let you know exactly when to expect your order. Please understand that I am getting all orders out as quickly as possible, and most orders are shipped within the same week ordered. If you have a problem, please just talk to me, and I assure you we can work anything out.
Ready Made Items
Most orders of ready made items will be processed within 1 - 3 business days, and received by the customer within 7 days to the USA. International Orders will be mailed out within 1 - 3 business days, but will take longer to arrive and varies (normally 6 - 10 business days, or 2 - 6 weeks) according to your location.
Urgent Orders
If you have an urgent need of an item, please contact me to make arrangements. There will be an additional fee for this service to expedite your order. Expedited Items is $25 extra. Your order will be processed within 72 hours, however, any custom made items will still need the appropriate time to create. This service fee is to jump the line of orders already in the queue. That can be paid here:
www.paypal.me/LadyMageEmporium/25usd
Otherwise, for urgent readings: Please BOOK an Appointment here for a phone or In-person session:
Book Appointment
Refunds & Exchanges
I will not offer a refund due to your failure to read my shop policies, so please be sure you understand and agree to my policies before ordering. There are no refunds for spiritual readings. No refunds are offered on custom items due to all items being made-to-order, and cannot be utilized by any other person or resold. I will, however, offer to provide a significant discount on any other purchase if you are unsatisfied or store credit per my discretion.
Refunds can be given on anything that is ready made - such as incense, soap, etc. (Not Custom orders), with prior approval, as long as the item is returned in the original condition within 7 days of delivery date. I am not a commercial seller and cannot accommodate the standard 30 day return policy.
I make it my business to keep all my customers as repeat buyers, and will do my very best to make you happy and satisfied with your order. So, if for any reason you have a problem, please contact me to work it out.
Refunds can be given on anything that is ready made - such as incense, soap, etc. (Not Custom orders), with prior approval, as long as the item is returned in the original condition within 7 days of delivery date. I am not a commercial seller and cannot accommodate the standard 30 day return policy.
I make it my business to keep all my customers as repeat buyers, and will do my very best to make you happy and satisfied with your order. So, if for any reason you have a problem, please contact me to work it out.
Additional Policies
Legal disclaimer
Although we take our spiritual work very seriously, the law requires that all paranormal items such as spiritual products and kits, rootwork, spells, or psychic readings be sold for entertainment purposes only. You must be at least 18 years old. We cannot be held responsible for anything that happens or does not happen as a result of any products, spiritual items, rootwork, spell or psychic reading. Our products & services should never be considered as a substitute for medical, legal, financial, or psychological advice; always consult with a professional. We make no claims for our products - all are sold as curios only, and all use and results of items are depending on your own traditions, practices, skill & knowledge. By purchasing any of our services or products you agree to this, and we make no guarantees.
Although we take our spiritual work very seriously, the law requires that all paranormal items such as spiritual products and kits, rootwork, spells, or psychic readings be sold for entertainment purposes only. You must be at least 18 years old. We cannot be held responsible for anything that happens or does not happen as a result of any products, spiritual items, rootwork, spell or psychic reading. Our products & services should never be considered as a substitute for medical, legal, financial, or psychological advice; always consult with a professional. We make no claims for our products - all are sold as curios only, and all use and results of items are depending on your own traditions, practices, skill & knowledge. By purchasing any of our services or products you agree to this, and we make no guarantees.